This privacy statement tells you what to expect when we process your personal information. This is the main privacy notice for JH Willis Ltd, however, some of our services may have additional privacy notices which will be provided to you when you engage or register for such a service. It is important for you to read this statement in full to understand how we use your data and your rights in relation to your data.
JH Willis. Ltd needs to process personal data in order to
deliver our services to you:
- To allow users to comment on this website or
request further
information
We are committed to treating your information securely, with
respect and in line with data protection law.
We keep this Privacy Statement under regular review and we will
place all updates of this page on the website as soon as it
practicable.
For further information you can contact us as follows:
JH Willis Ltd
Gresford Bank
Gresford
Wrexham LL12 8UT
Telephone: 01978 852220
For independent advice about data protection issues, you can
contact the Information Commissioner:
Information Commissioner
Wycliffe House, Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Email:
casework@ico.org.uk
Website: http://www.ico.org.uk
What Information do we collect
and how is it used?
We will only collect personal information when we need it. The
type of information we need from you will relate purely to contact
information allowing us to communicate with you. When we ask you
for information, we will make it clear why we need it.
We only collect personal information when you complete the forms
on this website if you wish to send us a comment or make an
enquiry.
Sending us an enquiry:
- we will need your name, phone number and email
address.
- we will use this information only if we need to reply to
your enquiry.
How will we protect information
collected about you?
We will apply appropriate technical and organisational measures
to ensure your personal information is
secure. For example, we have systems in
place to ensure that access to personal information is restricted
to authorised individuals on a strictly need-to-know basis.
When we need to share personal data with our contractors and
third party suppliers, our relationships are governed by our
contracts with them which include strict data sharing and
confidentiality protocols.
We will not discuss your personal information with anyone other
than you, unless you have given us prior written authorisation to
do so or where we have received a clear verbal instruction from you
(as a one-off circumstance).
Who will we share your
information with?
We never share personal information with any other organisation
for third-party marketing purposes.
Sometimes we will need to share personal information we hold
about you with other organisations that we work with or who provide
services on our behalf. When sharing information we will comply
with all aspects of current data protection law. All our data
sharing relationships are governed by contracts which include
strict data sharing and confidentiality protocols.
We may also share information when required by law, for example,
where ordered by the Court or to protect an individual from
immediate harm.
What are your rights in relation
to your data?
We are committed to upholding your rights in respect of your
personal data.
The right to be informed
Through the provision of this statement and other privacy
notices on the website, we will be open and transparent about how
and why we use your personal information.
The right of access
You have a right to ask us what personal information we
hold about you and to request a copy of your information. This is
known as a 'subject access request' (SAR).
SARs need to be made in writing and we ask that your written
request is accompanied by proof of your address and identity.
If you are seeking to obtain specific information (e.g. about a
particular matter or from a particular time period), it helps if
you clarify the details of what you would like to receive in your
written request.
If someone is requesting information on your behalf they will
need written confirmation from you to evidence your consent for us
to release this and proof of ID (both yours and theirs).
We have 30 calendar days within which to provide you with the
information you've asked for (although we will try to provide this
to you as promptly as possible).
The right to rectification
You can ask us to rectify your personal data if it is
inaccurate or incomplete. Please help us to keep our records
accurate by keeping us informed if your details change.
The right to erasure
The right to erasure is also known as 'the right to be
forgotten'. In some circumstances, you can ask us to delete or
remove personal data where there is no compelling reason for its
continued processing. This is not an absolute right, and
we will need to consider the circumstances of any such request and
balance this against our need to continue processing the
data. Our response will also be guided by the provisions of
our retention schedule.
How long will you keep my
data?
We only hold records during the period of our relationship and
for a set period afterwards to allow us to meet our legal
obligations, including resolving any follow up issues between
us.
Please contact us if you would like any more information.
What cookies do you
use?
To make this site simpler to use, we sometimes place small files
on your computer. These are known as cookies, almost all websites
do this too. Cookies have many uses and most are not damaging to
your privacy, all of the cookies used on this web site fall into
that category. We do not use cookies that collect or transfer your
personal data to other web sites for advertising or any other
purpose.
Cookies are used on this site purely to improve services for you
through, for example:
- enabling a service to recognise your device so you don't have
to give the same information several times during one task
- recognising that you may already have given a username and
password so you don't need to do it for every web page
requested
- measuring how many people are using the site, so it can be made
easier to use and there's enough capacity to ensure it is fast
enough
We use Google Analytics to measure how many people use this
site. We do this to make sure the site is meeting users' needs and
to understand how we could improve it.
Google Analytics stores information about what pages you visit,
how long you are on the site, how you got here and what you click
on. We do not collect or store any personal information (e.g. your
name or address) so this information cannot be used to identify who
you are. We also do not allow Google to use or share our analytics
data.
The following cookies are used by Google Analytics:
- _utma stores a randomly generated number for 2 years
- _utmb stores a randomly generated number for 30 minutes
- _utmc stores a randomly generated number until you close your
browser
- _utmz stores a randomly generated number and anonymous
information on how the site was reached (e.g. direct or via a link
or a search) for 6 months
The following cookie is used to provide other normal website
functions:
- net_sessionid stores a randomly generated number until you
close your browser
If you do not wish to accept any cookies on to your machine you
can disable them by adjusting the settings on your browser. However
this is likely to adversely affect the functionality of websites
you visit.
For further information visit: www.allaboutcookies.org